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After a nightmarish week of battling Direct TV customer service and their bots, an hour long phone conversation with “Susie” from Bangalore, an hour and a half long conversation with “Susie’s” supervisor “Jimmy” from New Delhi, one service call from a technician who said he was given the wrong work order, a second visit from a technician who said we didn’t need a separate dish on the barn roof after all, a 40 minute long conversation with “Elaine” from Mumbai in which I told her I wasn’t paying an extra $100 for something that should be free, and a third visit from a technician who finally hooked up a mini receiver in the man cave ….
Can you see it?
.
.
I hope not.
.
.
But it’s there.
.
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An extremely long cable connecting the satellite dish on our house to the barn.
.
.
Because someone…who shall remain nameless but answers to ‘Hey Marine’…. just had to have a television with a full program line up with DVR capability in his man cave.
.
.
In Maine, lines don’t get buried until spring…. which means I’ll either trip over it and break my neck in the meantime, or the red squirrel bitch from Hell will chew through it when seeking revenge.
Good times.
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Did I mention I had to spend another 35 minutes online with a chatbot when Direct TV charged me twice for the same service call and then added a $9 monthly protection plan to my bill that I didn’t approve? Ever since AT&T took them over it’s been a horror show.
😡
.
Lord Cat could make mincemeat of that squirrel…..
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I’m hoping….
🤞
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Direct TV seems rather literal with that cord out in the yard going directly from point A to point B. My money is on the squirrel doing damage to the line, btw.
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Around here it’s always safe to bet on the squirrel..
🥴
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Ah the world of technology and Marines!!
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A terrifying combination.
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Well it appears to me that well-stocked bar will get used tonight. 🙂
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It’s a distinct possibility.
😉
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🤣😂😆…..Hey Marine……your cable was tripped on by one of your man cave guests. Sorry for you frustration River, thank goodness alcohol is available in the man cave, have at it.
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Thankfully it’s off to the side and away from the entrance path….
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UGH. Been there, done that. All of it. Sorry.
Beware squirrels, raccoons, dogs, cats, woodchucks, mowing and of course, human visitors who will trip and get litigious.
May I also add that my father one time recounted a customer service story? I think it was Dell — but the point was, he legit asked if there was anyone named “Bob” from “Iowa” he could talk to. Now this is a phrase in our house.
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You know, I really don’t have a problem with where they’re from. It’s the fact that they insist on being called John Boy like they live on Walton Mountain.
🥴
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INDEED
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The Marine knows about the squirrel so if squirrel chews through, it’s His fault.
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And yet somehow, it’s always my fault. Funny how that works….
😉
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I don’t know why you’re complaining. That cable just really enhances the beauty of your yard!
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It does add a certain je ne sais quoi…
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You just described every experience we’ve ever had with our internet provider.
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It’s maddening. Especially that the visiting techs have no ability to adjust the orders, that’s a total waste of time.
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How do the dishes do against the Nor’easters?
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Oddly enough just fine. Ours has been on the house since we moved in… 2002, and it’s never moved. Now and then it gets clogged with wet snow and has to be brushed off, but only during a storm.
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